SEA BRANCH TOTE BAG

If you're not satisfied with your purchase, please email us via the Contact Page within 30 days of receiving your order to discuss the issue.

Postage costs incurred when returning an item are the responsibility of the customer, unless the item is found to be faulty. On receipt and inspection of returned goods, either a refund will be issued or replacement item sent.

Refunds will not be given for parcels lost by the postal service, however please notify us immediately if this happens so the situation can be investigated.

littlecrow design is committed to providing customers with a reliable and efficient shipping service. Our standard service is FREE AUSTRALIA WIDE and uses road freight from Sydney. It includes delivery notification and parcel tracking.

Here are some delivery time estimates:
Same or next day: Sydney, Central Coast
1-2 days: Adelaide, Brisbane, Canberra, Melbourne
2-3 days: Bendigo, Bundaberg, Geelong, Port Macquarie, Sunshine Coast
3-4 days: Hobart
7-10 days: Darwin, Perth

Cushion Inserts:
Cushion inserts can only be delivered to Australian addresses. Where cushion inserts and covers are ordered together, the inserts may be delivered separately. This will be confirmed by email after the order is received. There is no additional freight charge to the customer in this instance.

Please Note! Our standard service does not deliver to Post Office Boxes due to delivery restrictions imposed by Australia Post. Kindly provide a residential or business address for your order.

Due to restrictions placed on importing wood into some countries, the Hinterland Wall Hanging is only available within Australia.

All pricing is in Australian Dollars (AUD) and does not include 10% GST. littlecrow design is not required by Australian law to charge GST. Should this situation change, we reserve the right to change our pricing without notice and at our discretion.

All custom design and custom made orders are subject to an individual quotation and the terms and conditions included in this quotation.

All standard* orders will be dispatched within 7 business days. The exact time will depend on whether the item is in stock, or made to order. Once the order is ready, a dispatch notification will be emailed to the customer. Transit times will vary depending on location.

*Standard orders do not include custom design and custom made items. The dispatch time for custom orders will be estimated on an individual basis in agreement with the customer.